What information is collected?
Generally, we gather two types of information. The first type of information is the personally identifiable information ("Personal Information") that you expressly provide when you enroll in Never Claimed LLC. This information includes your name, mailing address, e-mail address or some other unique personal identifier that we can use to confirm sales and billing information (e.g. city of birth or mother's maiden name). Occasionally, we may request other information from you that may be used by our Customer Services department to confirm enrollment, update your account or confirm your order. From time to time, we may offer you optional surveys that may ask you for your opinions or demographic data so that we can improve our program and offerings. We receive permission to post testimonials that include personally identifiable information on Never Claimed LLC prior to posting. If you would like to remove any testimonial, please contact us at [email protected].
If you use our blog on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of the blog, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in this forum.
The second type of information is technical and statistical information that is collected automatically whenever you visit our Web site through the use of tracking technologies such as Cookies and Pixel Tags (see below). This type of information collected may include things such as your IP address, operating system, type of browser and Web site activity. We collect this data to help us improve the quality of our Web site and make your visits to the site easy, convenient and meaningful.
We do not link aggregate user data with personally identifiable information.
How do you use the information collected?
We use the Personal Information you provide to service your account. For example, we request your mailing address so we know where to send the merchandise certificates, gift cards and other benefits that you may purchase, and any other information you may request. We also may send you additional information such as updates about our program and special offers. We use your credit card information to bill you for the account access fee and any benefits you may purchase. We use your e-mail address to notify you of program updates, special offers and promotions. If you prefer not to receive e-mail notifications from us, simply visit our Contact Us page and e-mail us your request. Be sure to include your name and customer ID number as well as the e-mail address to remove from our list.
The Personal Information that is collected may also be shared with other groups with Never Claimed LLC's affiliates and /or marketing partners, to bring you additional information and special savings offers.
The technical and statistical information that is automatically collected from your computer whenever you visit www.neverclaimed.com is used to help us improve the site and the member experience. From time to time we may disclose general statistical information about our Web site and its visitors such as the number of visitors, the number and type of products purchased, etc.
Do you share Personal Information with third parties?
Never Claimed LLC may share Personal Information with third parties whom we employ to perform functions on our behalf. For example, Never Claimed LLC uses a third party to verify and process your credit card information in order to charge you for requested benefits or services. All third parties are contractually obligated to use your Personal Information only for the purpose for which it is given.
You agree that when searching for unclaimed money using our website you are entering into a business relationship between you and Never Claimed LLC and that you acknowledge that your information may be used in furtherance of that business relationship.
We may also disclose your Personal Information when required by law or in the good faith belief that such action is necessary in order to conform to the edicts of the law or comply with legal process.
As we continue to develop our business, we may buy or sell assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that our company or substantially all of its assets are acquired, customer information will of course be one of the transferred assets. In the event that customer information is transferred as described in this paragraph, members will be notified via e-mail and given the opportunity to opt-out of having their Personal Information transferred to any new entity.
How do I change/modify my information?
You can change, modify or update your member information by sending us an e-mail from our Contact Us page.
What are Cookies and how do you use them?
We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. We use persistent cookies on the login page to store your User ID and for re-direction of members to their plan's enabled Web sites. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.
We also make use of third-party cookies. Third-party cookies are set with a different domain than the one shown in your browser address bar. We use third-party cookies for advertising, ad retargeting, and other marketing and content serving purposes. Here are two examples of third-party cookie usage: 1) Third-party vendors, including Google for example, show ads on the internet; 2) Third-party vendors, including Google for instance, can use third-party cookies to serve ads based on your prior internet activity, including web sites you have visited and display and paid search ads you may have interacted with.
You may opt out of Google and other third-party cookies by visiting the Network Advertising Initiative Opt Out Page at: http://www.networkadvertising.org/managing/opt_out.asp.
Most Internet browsers will allow you to erase or block cookies. Instructions for disabling cookies may differ from one browser version to another. Please refer to the Help section of your browser for instructions to assist you in these processes: preventing your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our sites features, so we recommend that you leave them turned on.
What are pixels and how do you use them?
"Pixels" or "pixel tags" are tiny graphic images placed on certain pages of our Web site but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit; at no time is your Personal Information collected by the pixel tag. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our Web site. We may also utilize pixel tags provided by our affiliates and/or marketing partners for the same purposes.
How can I disable my pixel tags?
You can disable pixel tags by changing your browser settings to omit images. Alternatively, there are some commercial software packages available that can omit pixel tags.
How can I opt-out / unsubscribe from receiving more marketing emails?
If you would like to unsubscribe from any more emails from us, send an email to [email protected] asking to be unsubscribed.
How do you secure member information?
We work to protect the security of your information during transmission by using Secure Socket Layer (SSL). When you place an order online, the SSL scrambles or encrypts your information before it is sent to us over the Internet. This protects your credit card information from being read while it is transferred through cyberspace. When we receive your order, the information is kept encrypted until we are ready to process your request. SSL is supported by Netscape 2.0+, Microsoft IE 3.0+ and most frame-enabled browsers. You will see a small key or padlock in the bottom right corner of your browser if you are using Netscape or Microsoft browsers, indicating that your transaction is secure.
Internal access to member information is protected and can only be accessed by password. We also contract with industry experts to institute and review Web security on a periodic basis.
Do these same policies apply to third-party Web sites that I access through Never Claimed LLC?
No. The Privacy and Security Policy appearing on this Web site relates to Never Claimed LLC. You will notice that our Web site may contain links to other sites such as our benefit providers. We cannot be responsible for the privacy and security practices of other Web sites that you may access through our site, even if displayed within a frame on our site. As an online consumer, you should always review a particular Web site's privacy and security policies when linking to that site before revealing any Personal Information to that site.
How do you update your Privacy and Security Policy?
We will notify you if there is a material change in our privacy practices. We will take commercially reasonable measures to obtain written or active e-mail consent from the member if Never Claimed LLC is going to be using the information collected from the member in a manner different from that stated at the time of collection. We will also post the changes in our Privacy and Security Policy prior to a change.
How do I contact the web site?
If you have any questions about the practices of this Web site or your dealings with this site, you can send us an email through our Contact Us page.
California Privacy Rights
By using our Web site, you consent to the collection and use of information as it is disclosed in this Privacy and Security Policy statement. If you do not agree we ask that you do not use our site. Thank You.
Updated: Aug 16, 2016
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